FAQs

Which is the best train line to take me to Japan-Tag, how do I find my lost cell phone, and where do I actually have the best view of the Japanese fireworks on the Rhine? We have collected and answered the most important questions for you on this page. If your question is not answered below, please feel free to contact us using the contact details below.

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You can find the program on the following website: https://www.japantag-duesseldorf-nrw.de/en/experience/program

Check out our website or the program booklet, we have a map there with all the stands: https://www.japantag-duesseldorf-nrw.de/en/experience/program

Yes, there is a printed program flyer. You can find it on the day of the event at the stalls. You can find the digital program flyer here: https://www.japantag-duesseldorf-nrw.de/en/experience/program

Yes, there are handicapped accessible restrooms. You can find them all marked on the printed program flyer and on our website.

The Japan Day starts with the official opening at 12:30 pm. Already from 11 am you can visit the first stands from the Reuterkaserne to the Rhine Tower. The Japan Day ends with the fireworks, at about 23:30 pm.

No, you don't need a ticket. The Japan-Tag is free of charge.

Yes, the offers of the Japan-Tag are free of charge. You should pay the products of the gastronomic and souvenir stands though 😉.

No, there is no hotel package this year.

On the website of Düsseldorf Tourismus you will find everything about the sights in Düsseldorf. In addition, our colleagues will be there for you on May 13 from 9:30 a.m. to 5:00 p.m. at the new tourist information at Rheinstraße 3.

The best way to get to Japan-Tag is by public transport. From Düsseldorf central station, you can either get to the venue on foot, with a walk through Little Tokyo or by public transport. The subway lines U75, U76, U77, U78 and U79 will take you to Heinrich-Heine-Allee, from there it is only a few minutes walk to Burgplatz. Alternatively, you can take the streetcar lines 706, 708, 709 to the Landtag/Kniebrücke stop. 

The best way to check the connections is via the Rheinbahn app.

You are welcome to visit the event in costume. If you like, you can participate in the cosplay fashion show competition at Johannes-Rau-Platz. However, when dressing up, please make sure not to bring any items that could be mistaken for real weapons. The Old Town is a no-weapons zone.

Yes, there will be fireworks this year. The fireworks start at about 23:00 pm. You can enjoy it everywhere along the Rhine promenade.

You can watch the fireworks especially well from the Rhine promenade, from the Medienhafen to the Tonhalle. We recommend to use the entire space and to spread out over the entire Rhine bank.

The best way to find out is to contact the shipping companies directly, such as KD or the Weiße Flotte.

If it rains, Japan-Tag will still take place. However, we are watching the weather closely and will keep you updated via our social media accounts.

Japan-Tag is organized by the The Ministry of Economic Affairs, Industry, Climate Action and Energy of the State of North Rhine-Westphalia, the Japan-Tag Düsseldorf/NRW e.V. (Japanische Industrie- und Handelskammer zu Düsseldorf e.V., Japanischer Club Düsseldorf e.V.), the Landeshauptstadt Düsseldorf und NRW.Global Business.

The Women's Counseling Center is represented at the Japan-Tag with the project "Luisa is here". Therefore, if necessary, use the code word "Is Luisa here?" to contact the staff of the security service, the first-aid service, exhibitors and catering stands in order to receive protection and support. Of course, the police will also be on site as a contact person.

We are really sorry about that. The best thing to do is to contact the lost and found office in Düsseldorf: https://www.duesseldorf.de/ordnungsamt/fund/fundbuero-online.html 

We are really sorry about this. Please report the theft to the police.